Luxury Service Quality Audit
Mystery Shopping. Looking to evaluate a hotel or travel experience anonymously?
Service Description
Ghsigntare offers a professional Mystery Shopper service for travel agencies, tour operators, and companies who want to assess the true guest experience without revealing their identity. We send an expert mystery shopper who will: Stay or experience the property like a regular client, unnoticed by the staff Complete a personalized checklist provided by you Evaluate using our standardized audit covering all departments: reception, housekeeping, F&B, amenities, service, and more Deliver a detailed report with honest, structured feedback and improvement points This service helps you ensure that promises match reality, improve service quality, and validate standards before launching collaborations or long-term contracts.